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Contemporary home illuminated at dusk

YOUR FAMILY. YOUR PROPERTY. YOUR PEACE OF MIND.

Your peace of mind begins with knowing
that someone is always protecting
what matters most.

If something happens at home or at your business, who will know? And what happens next?

Start with what you need to protect ↗
Reliable security begins with people who know how to assist you.
HOME & BUSINESS24/7 MONITORINGCENTINELA SOS APP
A father, mother, and son share a loving moment at home.
The most valuable part
of your home is your family.

01 / WHAT TRULY MATTERS

You have a life
to take care of.
And much to protect.

Going to work, closing your business, or leaving a family member at home should not mean spending the day wondering whether everything is all right.

The need goes beyond installing equipment: it means detecting a situation, communicating it, and having a procedure in place to address it.

Because knowing in time changes how you can respond.

IDENTIFY YOUR NEED

When do you most need
to feel supported?

01

When your home
is left unattended.

You want to know if someone attempts to enter and have someone to turn to when you are away or unable to answer.

Who receives your alarm signal?

02

When you close
your business.

Your hard work remains there: inventory, equipment, and facilities. You need visibility and a plan to address an alert after hours.

What happens after the alarm is triggered?

03

When you need
to ask for help.

A personal security situation, medical emergency, or roadside incident can happen while you are away from home.

How do you communicate when you need it most?

THE QUESTION THAT MAKES THE DIFFERENCE

An alert is the beginning.
Centinela makes the difference.

An alarm can detect. Reliable security requires trained personnel to receive the signal, communicate, and follow an established response protocol. Our people are the most important part of that support.

Detect

Identify a signal that requires attention.

Communicate

Send the alert to those who can address it.

Act according to a plan

Follow the agreed-upon procedure for each situation.

02 / A SOLUTION TAILORED TO YOU

24/7 protection.
Support from trained personnel.

Choose based on what you need to protect. We integrate technology and professional attention for your home and business.

Illustration of trained staff and a supervisor in an alarm monitoring center, wearing Centinela uniforms.

Features, installation, and monitoring are defined in your proposal.

Person using a mobile phone in an urban settingPEACE OF MIND GOES WITH YOU.

CENTINELA APP · 24/7 SOS BUTTON

A direct alert
to our Monitoring Center.
When you need it most.

Request assistance from your mobile phone and communicate with our Monitoring Center when a situation requires support.

  • 01

    Personal security emergency

    A way to send an alert when you feel at risk.

  • 02

    Medical emergency

    Communicate an emergency to initiate the response protocol.

  • 03

    Roadside emergency

    Request guidance and support when an unexpected situation occurs during your journey.

Learn about the Centinela App ↗

Service activation, a compatible mobile phone, and connectivity are required. Assistance and support coordination depend on coverage, your service plan, and the contracted protocols.

03 / THE SUPPORT BEHIND YOUR SECURITY

Centinela.
Reliable security.

Since 1980, our personnel have served more than 20,000 families, homes, businesses, and companies throughout more than 45 years of experience.

For us, people are the most important part of reliable security. We begin by listening to how you live, how your business operates, and what you need to protect. Then we define the right solution and how your alerts will be addressed.

45+ yearsExperience dedicated to your security.
20,000+Families, homes, businesses, and companies served throughout our history.

Committed people, experience, and technology with one shared purpose: your peace of mind.

GETTING STARTED

Your next step is simple.

1

Tell us what concerns you.

Your home, your business, or your personal security.

2

Explore your options.

We review your needs and explain the equipment, coverage, and conditions.

3

Decide with clarity.

Receive a proposal and learn how your service is activated and used.

DO NOT WAIT UNTIL YOU NEED IT TO THINK ABOUT IT.

Let's talk about what
you want to protect.

Tell us your city and what you need to protect.
We will help you identify where to begin.

Request assistance via WhatsApp ↗

For your security, save our numbers in your mobile phone so you can identify when a call or message comes from Centinela.

ALARMAS CENTINELA DE MÉXICO MAIN LINE81 1158 0000
ACM WHATSAPP · MONITORING CENTER81 8091 3384
CENTINELA APP INFORMATION · SOS 24/781 3071 8188